XTOOL EZ500 is a high-end and new style auto diagnostic device developed by XTOOL based on Android system. Its open source Android operating system provides fast boot-up and multitasking. EZ500 provides extensive vehicle coverage for most US, Asian and European makes, which makes it the best solution for workshops.
BUYER BEWARE. Bought ez500 tool in January and it will no longer power at all. Not sure if battery died or motherboard fried. After communicating and sending serial number and video as requested i was told in a one line email "must return for repair". I asked for a return label, return number, address, attention to and contact information to whomever I would be sending my 4 month old scanner to. I also asked if I'd be responsible for paying anything. Only answer I received was
"The repair cost is responsible by our company You just need to pay the cost sending back to us"
I'm sorry but I have owned many scanners and diagnostic tools such as Autel, OTC, Snapon etc. I've never had one fail this fast and I've never not had shipping paid for, a return number for tracking and a contact for warranty. So I'll just send my $1000 tool to China because there are no North American authorized repair facilities and cross my fingers?! I don't think so. Decent tool at best but not worth the hassle if things go wrong and clearly they do in less that 6 months.....very disappointed.
byMr.Ahmadalzuhairion Dec 6, 2019
Can I adjustment miles 2014 Chrysler 300
Replied byJennyon Dec 7, 2019
Hello Dear Friend
I am sorry, it can not do
Regards
Jenny
byMr.John Carteron Jul 26, 2019
Can this machine work to adjust miles on a 2017 Nissan Sentra SR? Thank you in advance
Replied byJennyon Jul 26, 2019
Hello
I am sorry EZ500 full sytem can not support
And no other tool can do
Regards
Jenny
byMr.Rodríguezon Feb 22, 2019
Buenos días, el equipo se puede actualizar en el área de México?
Replied byJennyon Feb 22, 2019
Hola amigo
Xtool EZ500 Full se puede actualizar en México
Saludos
Jenny
byMr.Anthonyon Jan 3, 2019
Buenas noches me gustaria saber cuanto tiempo ustedes dan de garantia en la ez500
Replied byJennyon Jan 3, 2019
Hola amigo
La garantía de ez500 es de 1 año, actualización gratuita de 2 años.
saludos
Jenny
byMr.Anthonyon Dec 27, 2018
Hola me gustaria saber si el equipo XTOOLX100PAD2 tiene la funcion live data. Datos en vivo
Replied byJennyon Dec 28, 2018
Hola señor amy
Lo siento, X100 PAD2 es con función de datos en vivo
Saludos
Jenny
byMr.Princeon Nov 26, 2018
Can I Diagnose via Bluetooth/Wifi
Replied byJennyon Nov 26, 2018
Hello Mr Prince
For which car you want to use Bluetooth or WIFI to diagnose ?
Hope your prompt reply
Regards
Jenny
bytony lunaon Nov 5, 2018
ESTE EQUIPO HASTA QUE AÑO TRABA EL INMOVILIZIDADOR EN VW? TRABAJA EL MQB? SALUDOS¡¡¿
byMr.EZEQUIELon Oct 8, 2018
NECESITO SABER CUALES SON LAS FUNCIONES ESPECIALES DE XTOOL EZ500 Y XTOOLX100PAD2 CUALES ES MAS COMPLETO EN LECTURA DE PIN CODE Y PROGRAMACION DE LLAVES Y ADAPTACION DE ECU Y TABLERO DE INSTRUMENTOS.Y VIENE PARA V.W. INMO 4 Y 5.
Replied byJennyon Oct 8, 2018
Solo X100 PAD2 es con VW 4th & 5th IMMO
Y es especial para la programación de teclas.
byMr.guillermo morenoon Oct 5, 2018
hi, Im going to buy this one but I have some questions, im in the us right now and im going to use it here, but in 6 month Im going back to mexico 1.-can I use it in mexico too? if I activated in us? 2.-does it comes with eeprom reader as in the image???
thanks
Replied byJennyon Oct 7, 2018
Hello Mr Guillermo
When you back to Mexico, you can still use the device
It is with EEPROM Adapter as in the product image
Any questions, feel free to contact me
Regards
Jenny
byMr.DANIEL CORCOLESon Sep 3, 2018
Ford Parameter Reset
Replied byJennyon Sep 3, 2018
Hello Daniel
WHich parameter reset ?
Which year of your ford models ?
Regards
Jenny
byMr.Xtool Canada on Aug 20, 2018
Muy buen equipo lo hemos usado por casi dos años en nuestro taller ya. Y nos gusta mucho. Es bueno para programar llaves. Si alguien lo quiere ver en acción aquí lo pueden ver. https://youtu.be/4mDHBF9yM18
Replied byJennyon Aug 20, 2018
Gracias por sus comentarios
byfernando chavezon Feb 21, 2018
I have a problem every time I try to upgrade I put all info and it sends me to activate.
Replied byJennyon Feb 23, 2018
Your EZ500 was bought from our site ?
byfernando chavezon Feb 21, 2018
I have a problem every time I try to upgrade I put all info and it sends me to activate.
byMr.Adelon Nov 30, 2017
I have many feedbacks ... i want any contact from xtooltech technical support to share these feedbacks?
Replied byJennyon Nov 30, 2017
Hello Mr Adel
You can send it to "sales@xtooleshop.com"
Regards
Jenny
byMr.Saul Vargason Nov 27, 2017
Hello friends I have a small problem with my ez500 scanner, it turns out that I made a reset, then proceeded to install the software, installed very well but I see that in Asian vehicle diagnosis is not installed the program to perform the diagnosis to the vehicles Kia, and previously if I had this program installed ... the diagnostic program of tire pressure sensors was also deleted, another detail is that the other time I went to diagnose a megane and kangoo reanault the program always stopped and I could not make the diagnoses, will they be able to help me solve this problem? Thank you
Hola amigos tengo un pequeño problema con mi escaner ez500, resulta ser que le realice un reset, luego procedi a instalar el software, se instalo muy bien pero veo que en diagnosis de vehiculos asiaticos no esta instalado el programa para realizar el diagnostico a los vehiculos Kia, y anteriormente si tenia instalado este programa.... tambien se borro el programa de diagnostico de sensores de presion de neumaticos, otro detalle es que la otra ves fui a diagnosticar una reanault megane y kangoo el programa siempre se detuvo y no pude realizar los diagnosticos, sera que me pueden ayudar a solventar este problema? gracias
byMr.Isaak wallon Nov 23, 2017
we have had this tool for a few months in our automotive shop now, and we like it very much, this is now our number one go to scan tool thanks to the people at xtooleshop! if anyone is interested i have a few videos up on you tube if you care to see them to better inform yourself about this tool. https://youtu.be/Y-49Z9R9y2M
Replied byJennyon Nov 23, 2017
Thanks for your good feedback.
Any questions, feel free to contact me.
Regards
JEnny
byMr.Tony Don Nov 13, 2017
I purchased your EZ500, trying to adjust the odometer on a 2017 GMC and the computer is telling me to contact Xtool for the security code. The ECU number it is providing is 76C0. My order number was XL17102024655
Replied #1. byJennyon Nov 13, 2017
Ok ,get it. I will ask and reply later.
Regards
Jenny
Replied #2. byJennyon Nov 13, 2017
Please send the picture asking for Security code to email "sales@xtooleshop.com"
Regards
Jenny
byMr.Tony Don Nov 13, 2017
I purchased your EZ500, trying to adjust the odometer on a 2017 GMC and the computer is telling me to contact Xtool for the security code. The ECU number it is providing is 76C0.
Replied byJennyon Nov 13, 2017
Hello Mr Tony
Please tell your order and i will ask factory for one
Regards
Jenny
byMr.Mickon Nov 7, 2017
I don't have tyre pressure reset on services,haw download this app
Replied byJennyon Nov 7, 2017
Hello
You mean your device can not work on Tyre pressure and want to download this function ?
Hope your prompt reply
Regards
Jenny